Move Stories

We Took a Window Out to Get the Sofa In

Eighty miles, two days, and a front door that was no use at either end.

A Wolves Removals crew member at an upper-floor window above an external furniture hoist

The furniture left London through a top-floor window on a hoist and went into a timber-framed Chichester house through an opening where a window had been. Here is when that is the right answer, and what it needs.

Two Days, Two Buildings, and No Usable Front Door

Eighty miles from London to Chichester, which is a shade under two hours with an empty vehicle. The driving was the straightforward half.

What made this a two-day job was that neither end could be loaded or unloaded the ordinary way, and the question at both was the same one: how do you get a sofa through a window when the door will not do it. On day one the furniture left a London house through a top-floor window. On day two it went into a Chichester house through an opening where a window used to be.

A Wolves Removals crew member carrying a wrapped item along a narrow paved path between tall hedges towards a white rendered house
The approach at the London end. A path this width settles a lot of questions before anyone has measured anything.

You can see the first problem in that photograph. A path with a hedge either side has a fixed width and no give in it, and it is a poor place to discover that the thing you are carrying needs to be turned.

Day One: Out Through a Top-Floor Window

The photograph at the top of this page is that view: a crew member leaning out of the sash, looking down the ladder track at the platform waiting below.

When an item will not come down a staircase, the window is often the only remaining route, and an external hoist is how you use it. The rig is an inclined ladder track with a powered platform that runs up it, stood on the ground and leant against the elevation, with the platform arriving level with the opening.

Roofers use much the same rig to get tiles up. The removals version is the same idea with a bigger platform, and on a job like this one it does something no amount of strength can: it takes the staircase out of the equation entirely.

Carrying furniture up a staircase

What a Furniture Hoist Needs Before It Earns Its Keep

A hoist is not a decision you can take on the morning. Three things have to be true, and all three want checking on a survey.

Somewhere to stand it. The rig needs firm, level ground at the foot and a clear line up the face of the building. Railings, a lightwell, a bay, a porch or a mature tree in the wrong place can all rule it out.

An opening that actually opens far enough. A sash that lifts, a casement that swings clear, or a window that can come out. A modern unit with a restrictor and a small opening light is no use however good the hoist is.

Permission, sometimes. If the machine has to stand on the public footway or the road, that can need clearing with the local authority in advance. It is rarely difficult and it is frequently forgotten.

Two Wolves Removals crew easing a mature tree fern on a platform truck into the back of a removal van on a London street
Not everything went out of the window. A mature tree fern on a platform truck, going in the ordinary way.

Day Two in Chichester: the Window Came Out

Two Wolves Removals crew passing a large blue-wrapped sofa through an opening where a window unit has been removed from a period Chichester house
The sofa going in through the opening. The window unit is out, the reveal is padded, and the frame is doing none of the work.

The delivery house is timber-framed and old, and it had a sofa to receive that was never going to make it through a door. So the window came out.

That sounds drastic and it is routine. On a period property it is often the least invasive option available, because the alternative is taking a door frame apart in a wall that has been moving for as long as it has stood, and may not go back together the way it came.

A window unit is designed to be removable. A structural opening in a timber-framed wall is not. That is the whole reason the window is the answer and the door frame is not.

Done properly it is a short job: the glazed unit is taken out, the reveal is padded, the item goes through a clear opening touching nothing, and the unit goes back the same day. What it needs is somebody competent to remove and refit it, and that arranged in advance — not a crew standing in a garden at four o’clock wondering whether to try.

What Decides What Taking a Window Out Costs

People ask this before they ask anything else, and there is no useful single figure — it depends on the building rather than on the sofa. What moves it is fairly predictable, though.

Which trade it needs. A modern sealed unit in a plastic frame is a glazier’s half hour. A painted timber casement in an old frame is joinery, and slower, because it has to come out without splitting and go back without gaps.

Whether it goes back the same day. Out and back inside one visit is much the cheaper shape. If the opening has to stay boarded overnight it becomes two visits and a security problem in between.

Whether anything else has to be hired or licensed. A hoist is equipment, and if it stands on the public footway there may be a licence fee attached to that.

What the building is. If it is listed or in a conservation area, ask before anybody touches a window — not because a temporary removal is necessarily a problem, but because that is a question for the conservation officer and not for a removals crew on the day.

We do not quote window removal as a line item with a set price, because a price set without seeing the window would be a guess. It gets priced at survey, alongside everything else the access needs.

Building a wooden crate for fine art

Which Way Does It Actually Go In?

Most people think about this as a yes or no question. It is really a ladder, and almost every large item that seems impossible is simply further up it than the last one.

The ladder of ways in
Simplest at the top. You only climb as far as you have to — but you want to know which rung you are on before the day, not during it.
Straight through the door
Nothing needed.
Doors off their hinges
A screwdriver and ten minutes. Typically buys you 40–50mm, depending on the door.
The item comes apart
Only if it was built to. Feet, arms, backs, legs.
Handrail or banister off
Joinery. It comes off, and it goes back on.
The window unit comes out
A glazier or a competent fitter, and making good after.
An external hoist to an opening
Equipment, space to stand it, and sometimes permission to occupy the pavement.
This move used the bottom two rungs, one at each end. The bars show relative effort and disruption, not cost — what any of it is worth depends entirely on the building.

The reason to think of it this way is that the rungs are not interchangeable. Doors off hinges is ten minutes and a screwdriver. A window out is a trade and a return visit. A hoist is a machine, a footprint and occasionally a permission. Each step up costs more in arrangement than in effort, and arrangement is the thing that cannot be improvised.

If you know before the day which rung you need, all of them are straightforward. Find out on the day and only the top two are.

A Spiral Stair, and a Hatch in the Floor

The interior of a timber-framed Chichester house with exposed beams, whitewashed brick and a black cast-iron spiral staircase
The inside of the delivery house. Cast-iron spiral stair, exposed frame, and a galleried opening over the room.

Once through the opening there was still the rest of the house, and it had two more things in it worth knowing about.

The first was a cast-iron spiral staircase. Anything that will not make that turn is not going upstairs by that route, and cast iron is unforgiving in a way a timber stair is not — there is almost no give in it. We have written separately about what a curved staircase actually constrains, and all of it applies here with the margins tightened.

A rectangular lift hatch cut into a boarded timber floor, with a Wolves Removals crew member visible on the floor below
The hatch, open. Useful, and much smaller than it looks from directly above.

The second was a lift hatch: a rectangular opening in the boarded floor with the boards lifting out. In a building like this it is the sensible way to get between levels with something long, because it is a straight vertical route rather than a turning one.

What it is not is generous. A hatch is sized for the joists around it, and the usable opening is smaller than the hole looks from above once you allow for getting hands and a strap around whatever is going through it.

A Wolves Removals crew member carrying a large painted antique advertising board through a timber-framed room
A painted advertising board on the move. Flat, rigid, and far more awkward than its weight suggests.

That board is a good example of the category that catches people out. It weighs very little and it is the hardest shape in the house: rigid, flat, wider than a person, and with a painted face that cannot be leaned against anything. Large flat items are why crews carry more blankets than the weight of a load would ever justify.

London to Chichester, and Why It Took Two Days

Eighty miles is a comfortable single run. This still took two days, and the reason is worth stating because it comes up on nearly every long-distance quote we write.

A move gets split across days when the WORK will not fit into one, not when the distance will not. Here both ends needed setting up before anything could be carried: a hoist put up and taken down in London, a window out and back in Chichester. Neither of those is quick, and neither can be rushed with an audience of a loaded van.

Period property in and around Chichester throws up this shape of job regularly — timber frames, tight stairs, small openings, and rooms that were furnished when furniture was made in the room or carried in flat. There is more on how we work in the city and the villages around it on our Chichester removals page, and our house removals page covers what a survey looks at before a day like this is quoted.

Written by

The Wolves Removals Team

Family-run removals · Ashington, West Sussex

We have moved families and businesses across West and East Sussex, Surrey, Hampshire and Kent since 2016, from our Ashington base. We are fully insured, Checkatrade-verified and a LAPADA Approved Service Provider for antiques and fine art. More about us, or read our reviews.

Est. 2016LAPADA Approved Service ProviderCheckatrade-verified 5.0 from 620 reviewsFully insured

We Took a Window Out to Get the Sofa In — FAQs

Either through an opening that is already big enough, or through one made bigger by taking the glazed unit out. The window is removed, the reveal is padded so nothing touches the frame, the sofa goes through square, and the unit is refitted the same day. Above ground level the sofa is brought up on an external hoist rather than carried.

Yes, and on period properties it is often the least invasive option, because a window unit is designed to come out while a door frame in an old wall is not. It needs someone competent to remove and refit it, and it needs arranging before the day — it is not a decision to take with a loaded van outside.

An inclined ladder track with a powered platform that runs up it, stood against the building so the platform arrives level with an upper-floor opening. You need one when an item will not go up or down the stairs and the only remaining route is a window. It needs firm level ground at the foot, a clear line up the elevation, an opening that opens wide enough, and sometimes permission if it stands on the public footway.

In order of how much arranging each takes: through the door as it is; doors off their hinges, which typically buys you 40 to 50 millimetres; the sofa dismantled, if it was built to come apart; a handrail or banister removed; the window unit taken out; or an external hoist to an upper opening. Almost nothing is genuinely impossible — it is a question of how far up that list you have to go, and of knowing which rung before the day.

Yes, and it is a route we run often. Eighty miles is a single run, so where a job like this needs two days it is because of the work at each end rather than the distance — here a hoist to rig in London and a window to remove and refit in Chichester.

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